Important Information: RADIOLOGY ALLIANCE IS NO LONGER IN NETWORK WITH BLUECROSS BLUESHIELD OF TENNESSEE AS OF APRIL 1

Unexpectedly, BlueCross BlueShield of Tennessee (Blue Cross) terminated Radiology Alliance’s 20-year commercial agreement. Therefore, as of April 1, 2021 Radiology Alliance is no longer in-network for patients with certain BlueCross health plans. Although our agreement with BlueCross for Medicare Advantage members ended April 19, 2021, BlueCross Medicare Advantage members can continue to access Radiology Alliance providers in-network.

Radiology Alliance also understands that BlueCross will continue to cover services at “in-network” rates for certain patients. We recommend that you contact BlueCross at 1-866-843-3509 or the member services number on the back of your BlueCross BlueShield of Tennessee health insurance card to determine if this applies to you.

Radiology Alliance is committed to engaging with BlueCross to reach a new agreement that will allow Radiology Alliance to resume offering in-network access to all BlueCross members. In the meantime, Radiology Alliance will continue serving Chattanooga and Middle Tennessee, providing the care you know and trust from our physicians today.

Take Action Today

CALL BLUECROSS

If you are concerned about the impact of Radiology Alliance currently being out of network, you can use the customer service number on the back of your health insurance card to voice your opinion and ask questions.

COMPLETE APPOINTMENT OF REPRESENTATIVE FORM

This allows Radiology Alliance to appeal your claim in the event BlueCross tries to hold you responsible for higher out-of-pocket costs and to request fair payment from BlueCross on your behalf.

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WHAT DOES THIS MEAN FOR ME?

We’ve answered some of the most common questions for you. Click below to learn more.

Frequently Asked Questions

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Ask your trusted health care advisor, insurance broker, or HR benefits manager if there are options that will allow you to continue accessing the high-quality radiology care we provide at your local hospital.

CONTACT THE TENNESSEE DEPARTMENT OF INSURANCE

If you have any questions or concerns regarding your insurance, you can contact the Tennessee Department of Commerce and Insurance (TDCI) by calling 1-800-342-4029. You also can let the TDCI know how Blue Cross’ actions are negatively impacting you and your care by filing a consumer complaint.